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BEE Rating Solutions is an Accredited BEE Verification Agency (BVA 049) and a full member of ABVA (AM0001)

PPFA Regulations 2011

Exempt Micro Enterprise Online Application

To apply online for your EME BEE Certificate please fill in and submit our online application form.

Client Compliments

BEE Rating Solutions (Pty) Ltd is continuously striving to improve the service offered to our customers and therefore would appreciate your feedback. Please take a few minutes of your time to complete our Online Customer Feedback Survey at the bottom of this page.

Hi Liezl
I must praise you and the company for your prompt response.
On behalf of Kemesamo Printing Solution we express thanks to you.
Regards
God Bless
Morgan Moodley
Kemesamo Printing Solutions
23 February 2011

Dear Liezl,
Once again many thanks for your excellent service. Your organization is indeed an fine example of true customer service and exceptional service delivery.
Have a great day.
Regards,
Anthony Stokes
Hermans & Roman
18 November 2010

Many thanks everyone.
Usual great service and efficiency.
Regards
Gavin Sobey
Service Improvement Management (Pty) Ltd
29 January 2010

Hi Nanette,
Ek wil net baie dankie sê vir jou goeie diens gelewer in hierdie aangeleentheid – dit was aangenaam om saam met jou te werk.
Vriendelike groete
Anri van Niekerk
VDT Attorneys
11 May 2010

Wow, that’s brilliant service thanks very much.
Regards,
Josh
SAiJ Consulting CC
25 September 2009

Thank you for the great fast service!!
Regards,Alan Botha
DNA Logic (Pty) Ltd
07 July 2009

CUSTOMER FEEDBACK

Company name:

Contact person (Head Office): Surname:

Contact number(s): Head Office No.: Other (e.g. Cell):

Email address:

Date (dd/mm/yyyy:

Name of BEE Rating Solutions representative:

How did you find out about BEE Rating Solutions?

Recommendation / Referral
Online search
Telephone directory
Marketing email
Other

Have you used BEE Rating Solutions services prior to this rating?

On a scale of Excellent / Good / Fair / Poor, please rate BEE Rating Solutions (Pty) Ltd on the following:
(If you are unable to answer please tick Not Applicable)

Section 1: In terms of the Quotation process, please rate the:

Professionalism of the staff who initially contacted you?
Efficiency of the quotation process?
Price competitiveness of the quotation?

Section 2: Was a pre-verification meeting conducted?
(Help text: A meeting where a BEE Rating Solutions representative discussed the requirements of verification as well as the relevant documentation)

Please rate the:

Professionalism of the BEE Rating Solutions representative that attended the meeting?
User-friendliness of the documentation supplied?
BEE Rating Solutions representative’s explanation of the requirements for verification?
Were the additional services offered by BEE Rating Solutions explained to you? (Help text: Additional services include – file compilation / procurement analysis / scenario planning)

Section 3: In terms of the Verification (onsite audit), please rate the:

Professionalism of the Auditor?
Competency of the Auditor?
Explanation provided of the audit and documentation requirements?
Frequency of communication from the Auditor? (email / telephone)

Section 4: Please rate the:

Length of time from acceptance to certificate issuing?
Value for money of the fees charged?
Your understanding of the requirements for future BEE verification audits?

Section 5: BEE verification is an annual process:

Will you be using BEE Rating Solutions for future ratings?
Will you recommend BEE rating Solutions to a business colleague?
If “Maybe not” or “Definitely not” – can you tell us why?

Do you have any further comments which you would like to bring to the attention of the Company?

Thank you for taking the time to complete our Customer Feedback form. Please be assured that we take your feedback seriously and will use it to continuously improve our service to our clients.

BEE Rating Solutions (Pty) Ltd policy statement and procedures
BEE Rating Solutions (Pty) Ltd understands the importance of confidentiality and is committed to ensure and maintain the highest level of confidentiality in all operations; BEE Rating Solutions (Pty) Ltd understands the importance of and is committed to impartiality especially when managing conflicts of interest; BEE Rating Solutions (Pty) Ltd undertakes not to imply that BEE Verification would be simpler, faster, or less expensive where the services of Consultancy Agencies are employed.

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